🆘 24/7 Emergency & care line: 1-800-555-0199

Terms of use

Please read these terms before using our website or booking services.

Last updated: June 22, 2026

Services provided

Fast PSW Home Care provides non-medical personal support and companionship services through qualified Personal Support Workers. Our services do not include medical diagnosis, treatment, or nursing care.

Accounts

You are responsible for keeping your login credentials secure and for information provided during registration. Family members booking on behalf of a loved one confirm they have authority to request care for that person.

Bookings & cancellations

Care visits are scheduled in advance. Cancellation policies and fees, if any, will be communicated during your consultation or in your service agreement.

Caregiver conduct

PSWs are expected to arrive on time, treat clients with dignity, and follow agreed care plans. Report concerns to us promptly at 1-800-555-0199.

Limitation of liability

To the fullest extent permitted by law, we are not liable for indirect or consequential damages arising from use of this website or services, except where prohibited by applicable Ontario law.

Contact

Questions about these terms? Contact us at care@fastpsw.com.